Citrus AI Agent
FAQ

What types of swim spa accessories are available?

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Swim spas can be enhanced with accessories like cover lifters, steps, resistance bands, rowing kits, lighting, and Wi-Fi controls for improved usability and safety.

Can I use a swim spa experience to help rehabilitate injuries or sore muscles?

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Yes. The warm water and adjustable jets help reduce pain, improve mobility, and support low-impact recovery.

Are swim spas good for a back garden?

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Yes. Swim spas are designed for outdoor use and fit well in most gardens due to their compact and customizable size options.

What is the average lifespan of a swim spa?

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A high-quality swim spa can last 15–20 years or longer with proper maintenance.

How long does it take to fill a swim spa?

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Depending on size and water pressure, filling a swim spa typically takes 1.5 to 3 hours.

Can pets go into swim spas?

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Yes, but it is not recommended. Pets’ claws can damage the spa lining, and water chemicals may irritate them.

Do you offer reporter hydrotherapy swim spas?

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Yes. We offer hydrotherapy swim spas with multiple jet configurations for deep muscle relief and therapeutic benefits.

What is the best temperature for a swimming experience?

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For exercise, 26–30°C is ideal. For relaxation or hydrotherapy, 35–38°C is preferred.

Are your swim spas energy-efficient?

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Yes. Our swim spas feature insulated shells, efficient pumps, and smart controls to reduce energy costs.

How often do I need to change the water in my swim spa?

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Typically every 3–4 months, depending on usage and water quality.

What is the largest swim spa you offer for fitness?

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We offer large dual-zone fitness swim spas up to 6–8 metres in length.

What is the best way to use the swim jets?

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Position yourself at the centre of the current, maintain a natural body alignment, and adjust the jet strength based on your skill level.

Do you have maintenance plans?

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Yes. We offer service and maintenance plans for cleaning, water treatment, and equipment checks.

Where do you deliver?

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We deliver throughout the UK and offer international delivery options on request.

What is the difference between a pool and a swim spa?

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A swim spa combines swimming, fitness, and hydrotherapy in a compact, insulated, year-round system—unlike a traditional pool.

Can I use a swim spa year-round?

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Yes. Swim spas are insulated and heated, making them perfect for all seasons.

Are swim spas good for families with children?

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Absolutely. They’re safe, shallow, and great for supervised play, exercise, and learning to swim.

How often does the water need to be tested?

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Ideally 2–3 times per week to maintain clean and safe water.

Do swim spas use a lot of electricity?

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Modern swim spas are designed to be energy-efficient, with monthly costs depending on usage, insulation, and temperature settings.

Can you sink a swim spa into decking or the ground?

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Yes. Swim spas can be installed above-ground, partially sunken, or fully in-ground with proper planning.

What are the different jet types available?

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Standard jets, high-volume swim jets, massage jets, and turbo jets designed for fitness and therapy.

Are swimming jets good for fitness?

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Yes. Swimming against a resistance current provides excellent full-body cardiovascular and strength training.

Can swim jets be changed?

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Most swim jets are built-in, but some models allow upgrades or replacements depending on design.

How large does a swim spa need to be?

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Most people prefer 4–6 metres for swimming, but sizes range from compact (3m) to oversized (8m+).

How large of a spa do I need for exercise?

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A spa around 4.5–5.5 metres provides enough length for comfortable swimming and aquatic workouts.

What is a duel steam swim spa?

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You may mean “dual-zone swim spa,” which has two sections: a swimming area and a separate hot tub section with independent temperature control.

Can a swim spa help me learn how to swim?

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Yes. The adjustable current and controlled environment make swim spas ideal for practicing swimming techniques.

What muscles does a swim spa workout target?

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Swimming works your back, shoulders, core, legs, and arms—providing a full-body workout.

Do swim spas take a lot of maintenance?

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Not much. With proper filtration and regular water care, maintenance is simple and manageable.

What is a swim spa controller?

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A control panel that lets you manage temperature, jets, lighting, and filtration settings.

How hot do you heat up the water for a hot tub?

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Most people prefer 37–40°C for relaxation and hydrotherapy.

Can I use disinfecting wipes in my spa?

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No. They can introduce harmful chemicals and damage filters. Use approved spa-safe cleaners only.

Do I need a filter?

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Yes. Filters are essential for keeping the water clean and circulating properly.

How do I get algae?

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Algae forms when water isn’t properly sanitized, circulated, or balanced—especially with high sunlight exposure.

Are lights important?

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Yes. LED lighting enhances safety, nighttime use, and overall ambience.

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Pricing Model for Citrus AI Voice Agent

Citrus's AI Voice Agent offers flexible pricing to suit businesses of all sizes.
Pricing below based on Australian Dollars (AUD)

One-Time Implementation Cost

With Citrus’s Twilio SIP Trunk and AWS server
Includes:
Setting up the AI agent and the platform
Training the AI model with the Customer’s product
information and configuring the agent to follow the
customer’s calling script.
Google and Microsoft Outlook Email & Calendar integration:
Fetch availability
Slot duration customization
Booking a slot
Business hours customization
HubSpot, Pipedrive, Zoho, Insightly or Sugar CRM integration:
Communicate with the CRM to create leads/deals
Update existing leads/deals entries
Optional Services
Includes:
Salesforce or Microsoft Dynamics Integration
Integration with customer existing platforms providing API Support
Bring Your Own PSTN (BYO) Integrating with customer’s SIP Gateway

Pricing Model for Citrus AI Voice Agent

Citrus's AI Voice Agent offers flexible pricing to suit businesses of all sizes.
Pricing below based on Australian Dollars (AUD)

Basic Plan
The Basic Plan is ideal for small businesses with low call volumes, offering a cost-effective way to automate call handling while maintaining predictable budgeting.

(Min 3-month commitment)
1,000 minutes included
Additional Minutes: $0.40/minute
(Per second billing)
Key Features
Automated call transfer to staff
Calendar Integration for booking appointments  (Gmail, Outlook)
Customer inquiry handling (basic FAQs)
Detailed Reporting & Analytics Dashboard
5 concurrent lines
Standard Plan
Designed for businesses with
moderate call volumes, the
Standard Plan offers enhanced
capabilities to streamline
operations and improve
customer experience.

(Min 3-month commitment)
4,000 minutes included
Additional Minutes: $0.33/minute
(Per second billing)
Key Features
All Basic Plan features
10 concurrent lines
Premium Plan
For businesses with steady call
volumes, the Premium Plan
provides a comprehensive
solution with advanced
integrations and multi-location
support.

(Min 3-month commitment)
10,000 minutes included
Additional Minutes: $0.26/minute
(Per second billing)
Key Features
All Standard Plan features
Post call email
20 concurrent lines
AI fine tunning adjustments up
to 10 hours
Enterprise Plan
Designed for enterprises with high call volumes, the Enterprise Plan offers customized features,
dedicated support, and seamless scalability. It ensures top-tier performance, enterprise system integrations, and personalized service for unique operational
needs.
Pricing: TBD
Additional Minutes: TBD
(Per second billing)
Key Features
All Premium Plan features
Custom solution with
integrations, workflows, and
high call volume support
Up to 100 concurrent lines
Dedicated support