Turn every call into a smart conversation - a voice that never sleeps, powered by Citruss AI.
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Effortlessly qualify leads, manage follow-ups, streamline workflows, and elevate customer service.
Improve customer engagement by 300%
Cut operational expenses by 80%
Human-like voice and messaging interactions anytime, day or night
Enterprise-grade security & scalability with ISO 27001 & AWS
Works with CRM
HIPAA
Elevate customer or patient care with proactive follow-ups before and after interactions
Save up to 80% per month per staff member while providing 24/7 support.
Automate lead qualification, ensure timely follow-ups, and maintain customer engagement
Staffing shortages, high call volumes, inconsistent communication
CitrusAI Agent answers and routes calls intelligently using natural language understanding (NLP). It automates appointment scheduling, patient inquiries, and status updates, reducing manual call handling by up to 70%.
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Limited operating hours, missed inquiries
Always active, the CitrusAI Agent handles calls after hours, weekends, and holidays, ensuring patients and customers can engage anytime. This directly reduces lost opportunities and improves accessibility.
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Missed appointments, high no-show rates
Integrates with practice management or booking systems to confirm, reschedule, or cancel appointments automatically. Sends proactive voice or SMS reminders to reduce no-shows by 25–40%.
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Fragmented communication, inconsistent follow-ups
Engages customers through multiple channels to ensure no message is missed will results generate and qualify leads. Automatically switches between channels to confirm appointments or share updates.
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Inefficient call routing, long wait times, human error
The LLM-based model understands intent and context, enabling natural, human-like responses and accurate routing without menu-driven prompts. Reduces average handling time significantly.
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Inconsistent or incorrect information from staff
The CitrusAI Agent accesses real-time data from integrated systems (CRM, EMR, or internal knowledge bases), ensuring customers always receive correct, updated information.
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Disconnected systems, manual data entry
Integrates seamlessly with systems like HotDoc, Salesforce, or HubSpot to synchronize patient and customer information automatically. Eliminates duplication and reduces admin errors.
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Data privacy and regulatory compliance concerns
Built on AWS with HIPAA, GDPR, and Australian Privacy Principles compliance. Encrypts all voice data, ensures secure storage, and maintains detailed audit logs.
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Lack of visibility into performance and ROI
Provides live data on call volume, response times, missed calls, and customer satisfaction. Helps clinics measure operational improvements and financial ROI in real time.
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High operational costs, limited scalability
Transparent, usage-based pricing ensures businesses only pay for what they use. Enables small and medium clinics to access enterprise-grade AI automation affordably.
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Lost leads due to unanswered calls & Delayed or inconsistent manual follow-ups
Re-engage unanswered Calls through smart outreach attempts
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Manual, time consuming document handling
Send documents or facilitate singing with ease
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Only pay for what you use with per-second billing
Real-time voice synthesis and contextual understanding powered by advanced Natural Language Processing (NLP)
Integrate with software like Salesforce, HubSpot, and more
99.9% uptime guarantee with AWS-backed infrastructure
Only pay for what you use withDesigned and trained for Australian businesses - with the accent, tone, and reliability that feels local. per-second billing
Schedule Your Personalized Demo Today
Citrus's AI Voice Agent offers flexible pricing to suit businesses of all sizes.
Pricing below based on Australian Dollars (AUD)
Citrus's AI Voice Agent offers flexible pricing to suit businesses of all sizes.
Pricing below based on Australian Dollars (AUD)
Citrus understands this ever-evolving solution landscape and has partnered with market leaders to deliver a comprehensive communication and collaboration solution.
Email: dumindasenevirathne@citrussolutions.com.au